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Find answers to your questions

FAQ

How do I join a tournament?
Browse tournaments in the Explore section, select a tournament you're interested in, and click "Register". You may need to pay an entry fee or meet certain requirements depending on the tournament.
How do I create a team?
Go to the Teams section in your profile, click "Create Team", fill in your team details, and invite members using their username or email.
How does the wallet system work?
You can top up your wallet using various payment methods. Your wallet balance can be used to pay tournament entry fees. Prize winnings are also deposited into your wallet.
How do I withdraw my winnings?
Go to your Wallet, click "Withdraw", enter the amount and your bank details. Withdrawals are processed within 1-3 business days.
What happens if a tournament is cancelled?
If a tournament is cancelled by the organizer, your entry fee will be refunded to your wallet automatically.
How do I become a tournament organizer?
Apply for organizer status through your profile settings. Once approved, you can create and manage your own tournaments.
How are brackets and matches determined?
Brackets are generated based on the tournament format (single elimination, double elimination, etc.). Matches are scheduled by the organizer.
I forgot my password. What should I do?
Click "Forgot Password" on the login page, enter your email, and follow the instructions sent to your email to reset your password.

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Can't find what you're looking for? Our support team is here to help.

support@tournament.id